How Decent is Decent Work? Using SenseMaker to understand workers' experiences

Publication date

31 May 2018

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Decent work for all is a shared global concern. It is enshrined in Sustainable Development Goal 8, ‘to achieve full and productive employment, and decent work, for all women and men by 2030’. Countless initiatives by companies, governments, CSOs and global aid agencies are dedicated to making this happen. These efforts are labelled as ‘decent work’, ‘inclusive businesses’, ‘responsible sourcing’ or ‘economic empowerment’. They share a concern for raising the standards of working conditions – globally, nationally, and across sectors.

SenseMaker is a research method that analyses the experiences of large numbers of people to help understand their perspectives on a specific issue or question. This paper shows what is possible when using SenseMaker to capture and understand workers’ perspectives. It aims to inspire anyone working in the private sector, within civil society organizations and government agencies responsible for strengthening decent work, inclusive business and responsible sourcing.