Claire is the Head of Programme Quality for Oxfam GB. She provides strategic leadership on Oxfam's Global Performance Framework. She is currently leading Oxfam's efforts to test and refine a qualitative research method known as process-tracing,
exploring how to reach credible conclusions about the contributions that Oxfam's interventions make to outcomes around policy change and citizen engagement. Her team supports the development of organisational systems and culture that promotes learning, accountability and measurement of results; provides strategic leadership and a global overview of organisational Monitoring and Evaluation (M&E) processes; and builds capacity to carry out high quality M&E.
Prior to joining Oxfam, Claire worked in India on rights based approaches to natural resource management, and in Western Canada with Aboriginal Groups engaged with rights and title cases. Claire's academic background includes undergraduate work in international development management and political science, a Masters degree in human rights from the University of Sussex, and training with the Independent Evaluation Group of the World Bank in programme evaluation.
Claire is a member of the American Evaluation Association, the European Evaluation Society, and the UK Evaluation Society, an active contributor to a number of M&E communities of practice. Most recently Claire has managed the effectiveness reviews of Oxfam GB's Policy Influence and Citizen Voice interventions. Previous evaluative work includes co-managing the evaluation synthesis of Oxfam GB's Livelihoods programme evaluations and the evaluation of Oxfam GB's climate change campaign. She also played a leadership role in the development of Oxfam International's Programme Standards Self-Assessment tool, as well as Oxfam International's approach to monitoring and
evaluating campaigns (co-presenting lessons learned from these at the 2010 EES Conference, and the inaugural webinar for InterAction's Evaluation and Programme Effectiveness Working Group).
Claire's most recent publication, co-authored, with Karl Hughes, is the 3ie working paper entitled Can we obtain the required rigour without randomisation? Oxfam GB's non-experimental Global Performance Framework.