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Programme quality

Fishing in Madhya Pradesh, India

At Oxfam, we are strongly committed to strengthening our ability to capture and communicate our effectiveness, in order to learn what does and does not work in our efforts to overcome poverty and suffering and strengthen our accountability to a wide range of stakeholders.

Our approach

Our approach to monitoring evaluation, accountability and learning (MEAL) enables us to:

  • Assess the impact of our programmes;
  • Learn from our experiences; and
  • Increase our accountability to different stakeholders. 

It is built on a number of key principles:

  • Use different processes for different needs
  • Integrate M&E into everyday work
  • Link learning with decision-making
  • Secure adequate resources
  • Involve key stakeholders

And relies on a suite of processes:

  1. Getting the basics right: systematic monitoring against programme indicators
  2. Building organisational knowledge and accountability
  3. Feeding learning into decision-making

The processes are designed to take account of the views of our stakeholders through information collection processes and by including them in reflection and learning events. Information obtained through monitoring and evaluation activities enables us to give an informed and objective account of our decisions and actions.

Global Performance Framework

As part of our strong commitment to better capture and communicate our effectiveness and promote evidence-based learning, we have developed a Global Performance Framework

Project staff report annually on generic output data in six thematic indicator areas:

  1. Humanitarian Assistance - number of people provided with appropriate humanitarian assistance.
  2. Adaptation and Risk Reduction - number of people supported to understand current and likely future hazards, reduce risk, and/or adapt to climatic changes and uncertainty.
  3. Livelihood Enhancement Support - number of people directly supported to increase income via enhancing production and/or market access.
  4. Women's Empowerment - number of people reached to enable women to gain increased control over factors affecting their own priorities and interests
  5. Citizen Voice - number of citizens, CBO members and CSO staff supported to engage with state institutions and other actors, as well as duty bearers benefiting from capacity support
  6. Campaigning and Advocacy - number of campaign and advocacy initiatives directly undertaken or supported

A sample of mature projects associated with each thematic indicator are then randomly selected each year and rigorously evaluated.  The primary focus is on measuring the extent to which the sampled projects have promoted change in relation to their respective global outcome indicator.